Frequently Asked Questions
I can't remember my password.
To reset your password, click the 'Login' button on the login page, then select the 'Forgot password?' option to request a new password. If you do that and are still having problems accessing your account, please contact us at contact@madlipz.com.
I don't remember my email.
Please send us an email at contact@madlipz.com.
How can I change the language of the app?
- iOS: Go to iPhone Settings -> Scroll Down and find MadLipz in the list of apps -> Under the Preferred Language option, click on Language -> Select the desired language.
- Android: Go to device Settings -> Search for Language/Languages and input -> Add the desired language to the device and click Apply to switch to that language.
How can I update my profile details?
To update your profile details, you can go to Profile -> Tap the three dots icon on the top right (
) -> Settings -> Edit Profile. Complete the fields you wish to edit and click on 'Save' once you’re done making changes.
) -> Settings -> Edit Profile. Complete the fields you wish to edit and click on 'Save' once you’re done making changes.How can I change my profile picture?
To change your profile picture, you can go to Profile -> Tap the three dots icon on the top right () -> Settings -> Edit Profile -> Tap the Edit icon on the profile picture (
) -> Select new picture.
) -> Settings -> Edit Profile -> Tap the Edit icon on the profile picture () -> Select new picture.How do I delete my account?
To delete your account, you can go to Settings -> Manage Account -> Delete Account. Otherwise, please email us at contact@madlipz.com.
Can't find what you are looking for? Send us an email to hello@madlipz.com and our team will reach out to help.